Documentation. Your Mint  Pre-Order Agreement (the “Agreement”) is as follows:

Agreement to Purchase. You agree to pre-order The Mint by Richualist (“The Mint” or “the unit” or “unit”) that you configured when you made your Pre-Order Payment and by taking delivery, completing the transaction when the unit is ready for delivery from Richualist or its affiliate (“we,” “us” or “our”), pursuant to the terms and conditions of this Agreement. Your unit is priced and configured based on features and options available at the time of order. Options, features, or hardware released after you place your order may not be included in or available for your unit.

Pre-Order Price, Taxes and Official Fees. The pre-order deposit, the total price, and expected timing of delivery will be confirmed in your confirmation email. Because taxes and fees are constantly changing and will depend on many factors, such as where you purchase your Mint, they will be calculated closer to the time of delivery and indicated on your final confirmation email. You are responsible for paying these additional taxes and fees.

Pre-Order Process; Cancellation; Changes. After you submit your completed pre-order and the options you selected become available in production, we will process the total amount of payment minus the amount of your deposit. We will then issue you the final confirmation email. Your payment is a deposit for your Mint unit. You are hereby committing to complete your purchase of the Mint upon production, and your deposit will be non-refundable except in the event that the customer demonstrates our default on a major representation to the customer. Any changes made by you to your Mint Configuration, including changes to the delivery location or estimated delivery date, will be reflected in a subsequent confirmation email. 

Delivery. We will notify you of when we expect your Mint to be ready for delivery, updates on delivery, any significant changes to logistics or delivery timing, or any other major developments regarding your Mint unit. You agree to any reasonably foreseeable changes to delivery schedule, delivery date, or other related matter. 

You understand that Richualist may not have completed the development of your Mint unit or begun manufacturing The Mint at the time you entered into this Agreement and so we do not guarantee when your Mint unit will actually be delivered. Your actual delivery date is dependent on many factors, including global supply chain conditions and manufacturing availability. To secure your final product and performance under the terms of this Agreement, we will retain a security interest in your deposit,  unit, and all proceeds therefrom until your obligations have been fulfilled.

Privacy Policy; Terms and Conditions. Richualist’s Customer Privacy Policy; and Terms and Conditions are incorporated into this Agreement and can be viewed at Privacy Policy, Terms and Conditions.

Agreement to Arbitrate. Please carefully read this provision, which applies to any dispute between you and Richualist and its affiliates, (together “Richualist”).

If you have a concern or dispute, please send a written notice describing it and your desired resolution to support@richualist.com

If not resolved within 60 days, you agree that any dispute arising out of or relating to any aspect of the relationship between you and Richualist will not be decided by a judge or jury but instead by a single arbitrator in an arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. This includes claims arising before this Agreement, such as claims related to statements about our products.

The customer will be responsible for all AAA fees for any arbitration, which will be held in Baltimore, MD. To learn more about the Rules and how to begin an arbitration, you may call any AAA office or go to www.adr.org.

The arbitrator may only resolve disputes between you and Richualist, and may not consolidate claims without the consent of all parties. The arbitrator cannot hear class or representative claims or requests for relief on behalf of others purchasing The Mint by Richualist. 

Mint Pre-Order Agreement (v. 20241234 en_US)

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